Requirements for Businesses Collecting Large Amounts of Personal Information

What it requires

A 10,000,000-consumer trigger broader than § 7100(b)’s, because it also counts personal information the business otherwise makes available for commercial purposes, carries a second duty, and this one is public. A business that knows or reasonably should know that it, alone or in combination, buys, receives for its commercial purposes, sells, shares, or otherwise makes available for commercial purposes the personal information of 10,000,000 or more consumers in a calendar year must compile eight metrics for the previous calendar year: how many requests to delete, to correct, to know, to access ADMT, to opt out of sale/sharing, to limit, and to opt out of ADMT it received, complied with in whole or in part, and denied, plus the median or mean number of days it took to respond substantively to requests to delete, correct, know, opt out of sale/sharing, and limit. The two ADMT request counts were added by the rulemaking operative January 1, 2026. By July 1 of every year the business must disclose those metrics in its privacy policy, or on a page of its website linked from the privacy policy. It may break out denials by reason, and under subsection (b) it may count requests from all individuals rather than only consumers if it says so in the disclosure.

Regulation text

(a) A business that knows or reasonably should know that it, alone or in combination, buys, receives for the business’s commercial purposes, sells, shares, or otherwise makes available for commercial purposes the personal information of 10,000,000 or more consumers in a calendar year shall: (1) Compile the following metrics for the previous calendar year: (A) The number of requests to delete that the business received, complied with in whole or in part, and denied; [...] (G) The number of requests to opt-out of ADMT that the business received, complied with in whole or in part, and denied; and (H) The median or mean number of days within which the business substantively responded to requests to delete, requests to correct, requests to know, requests to opt-out of sale/sharing, and requests to limit. (2) Disclose, by July 1 of every calendar year, the information compiled in subsection (a)(1) within their privacy policy or posted on their website and accessible from a link included in their privacy policy.

California Consumer Privacy Act / California Privacy Rights Act, § 7102Read the full section from California Privacy Protection Agency (CalPrivacy)